Why can't I login to my account with my email address?
With the new website, you will have to "Create a New Account". Our old system did not save any passwords so we were not able to migrate that data over. Once you create a new account with any email, your VIP Program discount will be added back to your account.
How do I get my VIP Discount?
Once you create a new account the VIP Program discount will be automatically added to your account.
What is the shipping cost for my order?
The website automatically calculates the shipping for each order based on the weight of the items and the location it is being shipped to. You can see the shipping cost before you have to enter any payment information. Just add the items you want to your shopping cart, fill out the account info (so that we know where we will be shipping to)and proceed to the checkout. You will see the cost of shipping your order to your location before you have to enter payment information.
Yes, we ship to just about anywhere in the world. Just be sure to select the correct location during the check-out process. If you do not see your country on our list, please contact us so that we can add it.